Passengers disrupted by A320 software update not entitled to airline compensation, USDOT says https://ift.tt/ACTR2h8

Airlines were not obligated to offer hotels or meals to passengers affected by last month's flight disruptions. These delays and cancellations stemmed from an emergency government directive requiring software updates on Airbus A320 planes. The U.S. Transportation Department clarified that this FAA-mandated issue did not fall under circumstances within a carrier's control.